Reservations And Groups Coordinator

Sofitel Sydney Wentworth

York, United Kingdom
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Group bookings management
Inventory management
Payment and cancellation handling
** The Sofitel Sydney Wentworth is seeking a Reservations and Groups Coordinator to manage group bookings and ensure a seamless experience for guests. This role emphasizes effective communication, organizational skills, and the ability to work collaboratively within a hospitality environment. **

Job Summary

  • Responsible for the sales and management of all group bookings of 7 rooms or more that do not require catering.
  • Handle enquiries for group bookings via fax, email or phone during the shift, communicate immediately, and provide a reply or confirmation within a reasonable timeframe (24 hours).
  • You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Matching Summary

Match Score: 75

** The Sofitel Sydney Wentworth is seeking a Reservations and Groups Coordinator to manage group bookings and ensure a seamless experience for guests. This role emphasizes effective communication, organizational skills, and the ability to work collaboratively within a hospitality environment. **

Skills & Requirements

Must-have

  • group bookings management
  • inventory management
  • payment and cancellation handling
  • guest complaint resolution
  • interdepartmental communication

Nice-to-have

  • positive working environment
  • team spirit development
  • responsible hospitality pioneer

Key Requirements

  • Previous experience in a similar role is preferable not necessary
  • Clear oral/written communication
  • Exemplary time management and organizational skills
  • Problem solving abilities

Work Rights

Not specified

Tailored Resume

Cover Letter