Consultant Learning And Development Delivery

McDonald's

Ciudad De México, Mexico
On-site
Virtual learning facilitation
Adult education experience
Customer service experience
Oversee the delivery and management of virtual training classes for McOpCo and Franchisee employees within the US

Job Summary

  • Oversee the delivery and management of virtual training classes for McOpCo and Franchisee employees within the US.
  • Act as a strategic partner and advisor to learners, business partners, and Owner/Operators, facilitating best-in-class virtual learning programs.
  • The role is hybrid, requiring 3 days onsite and 2 days work from home in the Mexico City area.

Matching Summary

Oversee the delivery and management of virtual training classes for McOpCo and Franchisee employees within the US.

Skills & Requirements

Must-have

  • Virtual learning facilitation
  • Adult education experience
  • Customer service experience
  • Hospitality environment experience
  • Fluent Spanish and English

Nice-to-have

  • Strong work ethic
  • Business sense
  • Self-starter
  • Positive attitude
  • Willingness to learn

Key Requirements

  • 2 to 4+ years of adult education/facilitation experience
  • 2+ years of experience in customer service/hospitality
  • High School Diploma or equivalent
  • Fluent in Spanish and English (ILR Level 4)

Work Rights

Not specified

Tailored Resume

Cover Letter