Customer Service Representative

BMO

Mississauga, Canada
$34,750.00 - $47,250.00; not specified; health ins...
Exceptional customer service delivery
Identify customer needs
Provide financial guidance
Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions

Job Summary

  • Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.
  • Supports customer requests for banking services, handling transactions and inquiries while offering advice on digital and self-serve options.
  • BMO offers a total compensation package that may include performance-based incentives, discretionary bonuses, health insurance, tuition reimbursement, and retirement savings plans.

Matching Summary

Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.

Salary

$34,750.00 - $47,250.00; Not specified; Health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Identify customer needs
  • Provide financial guidance
  • Handle banking transactions
  • Support digital banking options
  • Risk and compliance adherence

Nice-to-have

  • Collaborative team player
  • Personalized customer experience
  • Proactive problem solver
  • Continuous improvement mindset

Key Requirements

  • Post-secondary degree or certification desirable
  • Confident use of social media and online tools
  • Basic knowledge of sales and business banking solutions
  • Basic verbal & written communication skills
  • Basic organization skills
  • Basic collaboration & team skills

Work Rights

Not specified

Tailored Resume

Cover Letter