Hospital Billing- Application Advisor

Nordic Consulting Partners Inc

Ehr application troubleshooting
Ehr system build and testing
Customer engagement and support
The Epic Application Management Application Advisor provides expert EHR design, build, testing and advanced troubleshooting services for Nordic clients while overseeing customer engagements and mentoring other Managed Services team members

Job Summary

  • The Epic Application Management Application Advisor provides expert EHR design, build, testing and advanced troubleshooting services for Nordic clients while overseeing customer engagements and mentoring other Managed Services team members.
  • They will be responsible for performing expert-level troubleshooting and problem-solving to ensure the integrity, integration, and stability of EHR applications for Nordic’s complex customers.
  • Providing outstanding customer service by anticipating and meeting shifting customer needs, delivering high quality support, and valuing and building relationships with customer IT and operations staff.

Matching Summary

The Epic Application Management Application Advisor provides expert EHR design, build, testing and advanced troubleshooting services for Nordic clients while overseeing customer engagements and mentoring other Managed Services team members.

Skills & Requirements

Must-have

  • EHR application troubleshooting
  • EHR system build and testing
  • customer engagement and support
  • workflow and system analysis
  • change management processes
  • ITIL processes knowledge

Nice-to-have

  • mentoring team members
  • proactive system analysis
  • outstanding customer service
  • building relationships with clients
  • adapting focus to priorities

Key Requirements

  • Epic Certification in Hospital Billing
  • 3+ years of EHR experience
  • Post-secondary education or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter