Bitkernel is redefining how the world experiences digital video by building a next-generation self-serve SaaS platform for OTT streaming services
Job Summary
Bitkernel is redefining how the world experiences digital video by building a next-generation self-serve SaaS platform for OTT streaming services.
The Technical Support Specialist acts as a vital bridge between global clients and development teams, managing technical streaming issues and ensuring platform reliability.
Employees enjoy career development opportunities, a collaborative and creative team environment, flexible work options, and global growth potential.
Matching Summary
Bitkernel is redefining how the world experiences digital video by building a next-generation self-serve SaaS platform for OTT streaming services.
Skills & Requirements
Must-have
Streaming technology expertise
JIRA ticketing system experience
Bilingual English and Portuguese
Hybrid work availability
Technical communication skills
Nice-to-have
Programming logic understanding
UX/UI principles awareness
International multicultural experience
Curious and proactive mindset
Strong analytical skills
Key Requirements
Bachelor’s degree in Systems Engineering or related field
Fluent in English and Portuguese
Experience with streaming environments
Ability to work hybrid with occasional international travel