Sales & Service Supervisor

AvalonBay Communities, Inc.

Durham, North Carolina, United States
Sales and marketing strategy
Customer service
Leasing apartment homes
The Sales and Service Supervisor is responsible for assisting the Community Manager to maintain and execute an effective sales and marketing strategy, ensuring consistent and positive customer experiences, and helping to coach and train leasing consultants to achieve community goals

Job Summary

  • The Sales and Service Supervisor is responsible for assisting the Community Manager to maintain and execute an effective sales and marketing strategy, ensuring consistent and positive customer experiences, and helping to coach and train leasing consultants to achieve community goals.
  • AvalonBay Communities is searching for a Sales and Service Supervisor (Assistant Community Manager), a true industry leader who will spearhead our office operations, set new standards for quality, and ensure our residents experience nothing short of luxury living.
  • We offer comprehensive benefits — health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more.

Matching Summary

The Sales and Service Supervisor is responsible for assisting the Community Manager to maintain and execute an effective sales and marketing strategy, ensuring consistent and positive customer experiences, and helping to coach and train leasing consultants to achieve community goals.

Skills & Requirements

Must-have

  • Sales and marketing strategy
  • Customer service
  • Leasing apartment homes
  • Market survey analysis
  • Resident activities and events

Nice-to-have

  • Creating a better place to live
  • Positive personal interactions
  • Collaboration and innovation
  • Taking ownership of actions

Key Requirements

  • 1-3 years multifamily experience
  • 1+ years supervisory experience
  • High school diploma or equivalency
  • Proficiency in administrative software

Work Rights

Not specified

Tailored Resume

Cover Letter