Customer Onboarding Specialist

Skello

Paris, France
On-site
Customer adoption and satisfaction
Client onboarding and training
Utilize crm tools
The objective of the Customer Onboarding Manager (COM) team is to ensure the adoption of our solution by all our clients

Job Summary

  • The objective of the Customer Onboarding Manager (COM) team is to ensure the adoption of our solution by all our clients.
  • You will be responsible for supporting our clients from their first days at Skello to make them know the tool inside out and allow them to use it at 100% of its capabilities through quality onboarding and training!
  • Because our clients' success is also ours, it is through your contribution to the customer experience in their first months with us that you will have a very strong impact on Skello's development!

Matching Summary

The objective of the Customer Onboarding Manager (COM) team is to ensure the adoption of our solution by all our clients.

Skills & Requirements

Must-have

  • Customer adoption and satisfaction
  • Client onboarding and training
  • Utilize CRM tools
  • English proficiency

Nice-to-have

  • Pedagogical and structured approach
  • Proactive problem-solving
  • Human contact oriented
  • Spanish and/or Italian language skills

Key Requirements

  • Excellent written and oral communication
  • Resourceful and analytical
  • Familiarity with e-learning tools

Work Rights

Not specified

Tailored Resume

Cover Letter