Customer Concierge - Box Hill

CommBank

Box Hill, Australia
Proven track record of exceptional customer service
Excellent communication skills
Ability to manage customer expectations
As the public face of CommBank, you will be the first person customers speak with to assist them

Job Summary

  • As the public face of CommBank, you will be the first person customers speak with to assist them.
  • You will guide customers to appropriate channels and educate them on in-branch technology and digital banking options.
  • The role involves ensuring the branch runs effectively while maintaining a professional presence to manage customer expectations.

Matching Summary

As the public face of CommBank, you will be the first person customers speak with to assist them.

Skills & Requirements

Must-have

  • Proven track record of exceptional customer service
  • Excellent communication skills
  • Ability to manage customer expectations

Nice-to-have

  • Genuine interest in financial wellbeing
  • Experience in financial services or retail
  • Professional demeanour and approachable behaviour

Key Requirements

  • Track record in Financial Services, Retail, or Hospitality
  • Strong communication and interpersonal skills
  • Commitment to building a career with CommBank

Work Rights

Not specified

Tailored Resume

Cover Letter