Service Operations Coordinator (fixed Term Contract 12 Months)

Otis

Leicester, United Kingdom
Remuneration in accordance with local st + ards; n...
Onsite (monday to friday, 8:00 am to 4:00 pm)
Excellent written and verbal communication skills
Ability to work under pressure
Team-player with customer service passion
Otis is seeking a Service Operations Coordinator for a fixed-term contract in Leicester, UK, focusing on delivering excellent customer service and maintaining efficient communication between internal and external customers. The ideal candidate should possess strong communication skills and a passion for customer service, with opportunities for career growth and extensive training provided

Job Summary

  • The role acts as the primary interface between internal and external customers within the Customer Care Center Team.
  • Employees will ensure all customer and mechanic questions are dealt with promptly while updating Otis Business Systems accurately.
  • The company offers intensive training in technology, processes, and soft skills with opportunities for career growth.

Matching Summary

Match Score: 85

Otis is seeking a Service Operations Coordinator for a fixed-term contract in Leicester, UK, focusing on delivering excellent customer service and maintaining efficient communication between internal and external customers. The ideal candidate should possess strong communication skills and a passion for customer service, with opportunities for career growth and extensive training provided.

Salary

Remuneration in accordance with local standards; Not specified; Training provided

Skills & Requirements

Must-have

  • Excellent written and verbal communication skills
  • Ability to work under pressure
  • Team-player with customer service passion

Nice-to-have

  • Flexibility to upskill into other roles
  • Interest in technology and processes
  • Commitment to safety and ethics values

Key Requirements

  • Passion for excellent customer service
  • Strong communication abilities
  • Ability to deliver business commitments under pressure

Work Rights

Not specified

Tailored Resume

Cover Letter