Switchboard Operator - 2nd Shift

Ohio State University Physicians Inc

Columbus, Ohio, US
Multi-line phone skills
Competent computer skills
Data entry skills
This position answers, routes and triages critical and non-critical calls 365 days a year, 24 hours a day

Job Summary

  • This position answers, routes and triages critical and non-critical calls 365 days a year, 24 hours a day.
  • This role involves multi-tasking within multiple computer applications and the ability to think critically in a fast passed always on environment.
  • Our Comprehensive Employee Benefits Include An array of retirement plan options, each with a generous employer contribution.

Matching Summary

This position answers, routes and triages critical and non-critical calls 365 days a year, 24 hours a day.

Skills & Requirements

Must-have

  • multi-line phone skills
  • competent computer skills
  • data entry skills
  • critical thinking
  • fast-paced environment
  • gather critical information

Nice-to-have

  • welcoming attitude
  • adapt to technology changes
  • superior front line customer service
  • caring for patients

Key Requirements

  • High School graduate or GED certificate
  • Experience in healthcare and or call center setting
  • Available to work Monday - Friday, 3 pm to 11 pm and every other weekend

Work Rights

Not specified

Tailored Resume

Cover Letter