Associate Director- Us Omnichannel/digital Operations

Biogen

Cambridge, MA, United States
Base: $164,000.00-$226,000.00; bonus/equity: cash ...
Omnichannel/digital operations leadership
Safe/pi backlog management
Campaign activation automation
You will lead the development and optimization of processes, technology, and frameworks that empower cross-functional teams to deliver seamless, omnichannel experiences

Job Summary

  • You will lead the development and optimization of processes, technology, and frameworks that empower cross-functional teams to deliver seamless, omnichannel experiences.
  • Biogen offers a full and highly competitive range of benefits designed to support employees’ and their families’ physical, financial, emotional, and social well-being.
  • At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve.

Matching Summary

You will lead the development and optimization of processes, technology, and frameworks that empower cross-functional teams to deliver seamless, omnichannel experiences.

Salary

Base: $164,000.00-$226,000.00; Bonus/Equity: Cash bonus and equity incentives available; Benefits: Medical, Dental, Vision, Life insurance, wellness programs, paid time off, 401(k) with match, tuition reimbursement

Skills & Requirements

Must-have

  • Omnichannel/Digital Operations leadership
  • SAFE/PI backlog management
  • Campaign Activation automation
  • MarTech/Content stack expertise
  • AI-enabled operational innovation
  • Change Management expertise
  • Cross-functional stakeholder partnership

Nice-to-have

  • Strategic thinking and problem-solving
  • Customer-centric and value-driven mindset
  • Strong interpersonal and communication skills
  • Innovation and continuous improvement focus
  • Experience with PRC review processes
  • Proficiency in Figma design tools

Key Requirements

  • Minimum 7 years Omnichannel/Digital Operations experience
  • Pharmaceutical industry experience required
  • Proven leadership in enterprise-level operational innovation
  • Experience with MarTech platforms like Veeva and Salesforce
  • BA/BS required; MBA preferred
  • Experience enabling automated campaign activation
  • Expertise in change management and transformation

Work Rights

Not specified

Tailored Resume

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