Base: $39,930 - $43,923; bonus/equity: not specifi...
Customer-facing service
Work request evaluation and routing
Key inventory administration
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center
Job Summary
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance with benefits including health insurance contributions, tuition waivers, holidays, leave accrual, and retirement programs.
The University of Arkansas is committed to equal opportunity and conducts background checks including criminal and sex offender registry checks for applicants.
Matching Summary
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
Salary
Base: $39,930 - $43,923; Bonus/Equity: Not specified; Benefits: Health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, retirement contributions
Skills & Requirements
Must-have
Customer-facing service
Work request evaluation and routing
Key inventory administration
Payment processing for keys
Use of computerized maintenance management system
Proactive customer communication
Nice-to-have
General office experience
Familiarity with Workday
Good customer service skills
Knowledge of accessibility standards
Data analysis skills
Microsoft Office proficiency
Key Requirements
High school diploma or equivalent
At least two years of related experience
Criminal background check
Sex offender registry check
Work Rights
Must have legal authority to work in the United States