Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success and bring the patient to the center of everything
Job Summary
Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success and bring the patient to the center of everything.
The role is responsible for managing multifunctional teams to excel in service delivery, compliance, and customer satisfaction while driving business growth and talent development.
The company fosters a Total Self culture promoting authenticity, diversity, career progression, and a supportive work environment.
Matching Summary
Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success and bring the patient to the center of everything.
Skills & Requirements
Must-have
Customer service delivery management
Multifunctional team performance oversight
Resource availability and conflict resolution
Compliance with SOP and ICH GCP guidelines
Data-driven decision making
Talent acquisition and retention
Team member performance management
Nice-to-have
Coaching and professional development
Diversity, equity and inclusion commitment
Collaborative relationship building
Continuous improvement focus
Engagement and retention strategies
Cross-business knowledge sharing
Key Requirements
Experience managing multifunctional teams
Knowledge of clinical research compliance
Ability to manage customer relationships
Experience with performance management processes
Familiarity with SOP/WI and federal/local guidelines
Experience in resource planning and conflict resolution