The Patient Access Coordinator is responsible for the intake and triage of calls with the goal of facilitating timely scheduling of patient visits and procedures
Job Summary
The Patient Access Coordinator is responsible for the intake and triage of calls with the goal of facilitating timely scheduling of patient visits and procedures.
Responsibilities include fielding telephone inquiries, helping patients select physicians, advising on insurance and payment concerns, and managing appointments for new and existing patients.
The role requires obtaining, reviewing, and updating patient demographic and insurance information, and scanning related documentation into patient electronic medical records.
Matching Summary
The Patient Access Coordinator is responsible for the intake and triage of calls with the goal of facilitating timely scheduling of patient visits and procedures.
Salary
$25.34 - $29.67
Skills & Requirements
Must-have
Patient scheduling and appointment management
Telephone inquiry handling
Insurance verification
Electronic medical records documentation
Adherence to scripts and protocols
Nice-to-have
Develop relationships with referring physicians
Improve workflows and communication
Participate in pilot programs
Exercise independent judgment
Key Requirements
High School Diploma
Approximately 2 years of related experience
Proficiency in speaking, reading, writing, and comprehending English