Guest Services - Spac

Cuffe & Taylor

Saratoga Springs, NY, United States
Base: $16.00 usd hourly; bonus/equity: not specifi...
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Customer service experience
Ticket verification and entry control
Ability to walk and stand for long periods
** Cuffe & Taylor is seeking Guest Services team members for the SPAC venue in Saratoga Springs, NY, to provide customer support during live events. Ideal candidates should have a passion for customer service, strong communication skills, and the ability to work in a dynamic outdoor environment. **

Job Summary

  • Live Nation Entertainment is the world’s leading live entertainment company with a fun and upbeat work culture offering perks like free concert tickets and progressive benefits.
  • Guest Service members interact with customers to provide information, assist with seating, verify tickets, and ensure guests safely enjoy live events.
  • The position requires working outdoors in all weather conditions at the SPAC venue and demands physical activity such as walking, climbing stairs, and lifting.

Matching Summary

Match Score: 75

** Cuffe & Taylor is seeking Guest Services team members for the SPAC venue in Saratoga Springs, NY, to provide customer support during live events. Ideal candidates should have a passion for customer service, strong communication skills, and the ability to work in a dynamic outdoor environment. **

Salary

Base: $16.00 USD Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service experience
  • Ticket verification and entry control
  • Ability to walk and stand for long periods
  • Handling guest complaints and inquiries
  • Working in outdoor rain or shine conditions
  • Assisting guests with special needs
  • Strong verbal and interpersonal communication

Nice-to-have

  • Strategic thinking and problem-solving
  • Teamwork and program execution
  • Punctuality and flexibility
  • Tact and diplomacy
  • Entrepreneurial spirit
  • Resourcefulness and innovation

Key Requirements

  • Must be 18 or older
  • Prior customer service experience preferred
  • Ability to lift and carry 25 lbs+
  • Work in outdoor environment
  • Strong judgment and communication skills

Work Rights

Must be 18 or older

Tailored Resume

Cover Letter