Embedded Technical Account Manager Ii (mta Police Department)

Axon Enterprise

New York, United States
Base: $89,100 – $142,560 usd; bonus/equity: includ...
On-site
Bachelor's degree or equivalent work experience
3+ years managing complex enterprise customers
Experience with saas cloud providers and virtualization
The role involves owning the day-to-day relationship with a key customer to build a long-term strategic partnership within the MTA Police Department

Job Summary

  • The role involves owning the day-to-day relationship with a key customer to build a long-term strategic partnership within the MTA Police Department.
  • Candidates must be willing to reside within 1.5 to 2 hours of MTA Police HQ in New York and be on-site several days a week.
  • Axon offers competitive salary, 401(k) with employer match, discretionary paid time off, and comprehensive medical, dental, and vision plans.

Matching Summary

The role involves owning the day-to-day relationship with a key customer to build a long-term strategic partnership within the MTA Police Department.

Salary

Base: $89,100 – $142,560 USD; Bonus/Equity: Includes bonus and stock awards; Benefits: Medical, dental, vision, 401(k) match, parental leave

Skills & Requirements

Must-have

  • Bachelor's degree or equivalent work experience
  • 3+ years managing complex enterprise customers
  • Experience with SaaS cloud providers and virtualization
  • Knowledge of routing switching Wi-Fi telecommunications
  • Valid driver's license and reliable transportation
  • Ability to pass agency background checks

Nice-to-have

  • Experience managing public safety Axon programs
  • Knowledge of JIRA and Microsoft Dynamics
  • Familiarity with evidence workflows and redaction processes
  • Strong analytical and strategic problem-solving skills
  • Experience coordinating across internal and external stakeholders

Key Requirements

  • Bachelor's degree or equivalent work experience
  • 3+ years experience with major city or enterprise customers
  • Valid driver's license and access to reliable transportation
  • Must pass required agency background check
  • Experience supporting law enforcement or government agencies

Work Rights

Must pass agency background check

Tailored Resume

Cover Letter