Lead end-to-end design, execution, and delivery of dispute modernization initiatives using emerging technologies like AI/ML, RPA, and BPM
Job Summary
Lead end-to-end design, execution, and delivery of dispute modernization initiatives using emerging technologies like AI/ML, RPA, and BPM.
Act as the business architect and focal point for transformation initiatives, owning delivery from needs identification through change management.
Partner closely with Operations, Technology, Risk, Compliance, and other stakeholders to ensure solutions align with objectives and deliver measurable outcomes.
Matching Summary
Lead end-to-end design, execution, and delivery of dispute modernization initiatives using emerging technologies like AI/ML, RPA, and BPM.
Salary
Base: $103,200.00 - $154,800.00; Bonus/Equity: Discretionary and formulaic incentive and retention awards; Benefits: Medical, dental & vision coverage; 401(k); life, accident, and disability insurance; wellness programs; paid time off packages
Skills & Requirements
Must-have
AI/ML, RPA, BPM implementation
Business architect for dispute transformation
End-to-end delivery ownership
Cross-functional stakeholder partnership
Translate objectives into roadmaps and requirements
Continuous improvement identification
Nice-to-have
Advice and counsel on technology/operations
Assess risk in business decisions
Collaborate and partner effectively
Coach and mentor teammates
Key Requirements
6-10 years of experience
Experience leading large-scale modernization/automation
Understanding of dispute/claims/financial operations