Customer Care Representative

Air Liquide Australia

Sunshine North, Australia
Inbound and outbound customer calls
Process sales orders accurately
Liaise with state staff
As a Customer Care Representative, you will be working with a supportive and friendly team and speaking with our valued customers every day

Job Summary

  • As a Customer Care Representative, you will be working with a supportive and friendly team and speaking with our valued customers every day.
  • Deal with inbound correspondence, liaise with Air Liquide's states' staff to resolve customer enquiries, and conduct all activities in accordance with requirements of ALH's Quality Management System.
  • Air Liquide offers long-term career development opportunities nationally and/or internationally across the Air Liquide Group, along with a professional environment with focus on wellbeing.

Matching Summary

As a Customer Care Representative, you will be working with a supportive and friendly team and speaking with our valued customers every day.

Skills & Requirements

Must-have

  • Inbound and outbound customer calls
  • Process sales orders accurately
  • Liaise with state staff
  • Follow up after call requests
  • Exceptional customer service skills
  • Strong communication skills

Nice-to-have

  • Building relationships over phone
  • Continuous improvement mindset
  • Can-do attitude
  • Family and social activities
  • Focus on wellbeing

Key Requirements

  • Previous contact centre experience desirable
  • Administrative and Sales experience desirable
  • Valid permanent AU working rights

Work Rights

Must have permanent AU working rights

Tailored Resume

Cover Letter