Customer Service Specialist Iii (bilingual French)

Solenis

Base: $52,760.00 - $77,374.00; bonus: discretionar...
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Fluent in french and english
Troubleshooting product issues
Crm systems like sap or salesforce
** Solenis is seeking a Bilingual French/English Technical Customer Service Representative to provide exceptional technical support to customers, end users, and internal sales representatives. The role requires strong communication skills, problem-solving abilities, and a customer-focused mindset, with a preference for candidates with some customer service experience. **

Job Summary

  • The role serves as the primary point of contact for technical support regarding water treatment chemistries and equipment.
  • Employees must resolve customer complaints and coordinate with internal departments to ensure satisfaction within defined KPIs.
  • The company offers competitive compensation, comprehensive benefits including medical and dental, and opportunities for professional growth.

Matching Summary

Match Score: 75

** Solenis is seeking a Bilingual French/English Technical Customer Service Representative to provide exceptional technical support to customers, end users, and internal sales representatives. The role requires strong communication skills, problem-solving abilities, and a customer-focused mindset, with a preference for candidates with some customer service experience. **

Salary

Base: $52,760.00 - $77,374.00; Bonus: Discretionary bonuses; Benefits: Medical, dental, vision & 401K

Skills & Requirements

Must-have

  • Fluent in French and English
  • Troubleshooting product issues
  • CRM systems like SAP or Salesforce

Nice-to-have

  • Interest in technical support
  • Subject matter expertise development
  • Cross-functional collaboration skills

Key Requirements

  • High school diploma required
  • 0-2 years customer service experience
  • Associate degree preferred

Work Rights

Not specified

Tailored Resume

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