System Patient Experience Manager - Tx, Ok, Tn

Compass Group

Tx, Ok, Tn, US
Base: $70,000-$75,000; bonus/equity: not specified...
On-site
Patient satisfaction performance management
Hospital committee participation
Regulatory compliance cms jcaho
Morrison Healthcare is seeking a System Patient Experience Manager to enhance patient satisfaction across healthcare facilities in Texas, Oklahoma, and Tennessee. The role involves managing patient experience activities, training staff, and collaborating with unit leadership to improve satisfaction scores

Job Summary

  • The role is responsible for managing all patient experience activities in collaboration with unit leadership to improve patient satisfaction scores.
  • Morrison Healthcare serves over 1,000 hospitals and leverages culinary and nutritional expertise to transform the healthcare experience.
  • Associates are offered a comprehensive benefits package including medical, dental, vision, retirement plans, and flexible time off.

Matching Summary

Match Score: 85

Morrison Healthcare is seeking a System Patient Experience Manager to enhance patient satisfaction across healthcare facilities in Texas, Oklahoma, and Tennessee. The role involves managing patient experience activities, training staff, and collaborating with unit leadership to improve satisfaction scores.

Salary

Base: $70,000-$75,000; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Retirement Plan, Flexible Time Off

Skills & Requirements

Must-have

  • Patient satisfaction performance management
  • Hospital committee participation
  • Regulatory compliance CMS JCAHO
  • Client survey administration
  • Action plan development

Nice-to-have

  • Coaching and on the job training skills
  • Excellent organizational and multi-tasking abilities
  • Initiative flexibility and leadership qualities
  • Fiscal and budgetary skills
  • Marketing success exploitation

Key Requirements

  • 2-3 years customer service training experience
  • 3-4 years service-oriented operations experience
  • HS diploma or equivalent; 4-year degree preferred
  • Proficiency in Microsoft Office software suite

Work Rights

Not specified

Tailored Resume

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