Operations Specialist, Customer Training & Information

linde-mh.ie

Grand Rapids, MI, United States
Base: $57,375 - $84,150; bonus/equity: not specifi...
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Scheduling system management
Salesforce and bt platform proficiency
Data analysis and reporting capabilities
** The Operations Specialist role at Linde Material Handling in Grand Rapids, MI, focuses on enhancing the effectiveness of training delivery within the Customer Training & Information Team. The position requires strong operational and analytical skills to manage scheduling, support class operations, and drive continuous improvement in training programs. **

Job Summary

  • This role drives the effectiveness of training delivery by managing scheduling systems and coordinating internal communications.
  • The ideal candidate will analyze training data to provide actionable insights for performance tracking and content enhancement.
  • Employees are expected to demonstrate shared KION Group values while navigating ambiguity and driving continuous improvement.

Matching Summary

Match Score: 75

** The Operations Specialist role at Linde Material Handling in Grand Rapids, MI, focuses on enhancing the effectiveness of training delivery within the Customer Training & Information Team. The position requires strong operational and analytical skills to manage scheduling, support class operations, and drive continuous improvement in training programs. **

Salary

Base: $57,375 - $84,150; Bonus/Equity: Not specified; Benefits: Competitive Compensation and Benefits

Skills & Requirements

Must-have

  • Scheduling system management
  • Salesforce and BT platform proficiency
  • Data analysis and reporting capabilities
  • Cross-functional collaboration skills
  • Process improvement execution

Nice-to-have

  • Strategic resource allocation modeling
  • ROI metrics development experience
  • Strong written and verbal communication
  • Adaptability in evolving environments
  • Proactive problem-solving initiative

Key Requirements

  • 2-4 years of relevant operational experience
  • Proficiency with Salesforce, BT, and PMC tools
  • Strong organizational and time management skills

Work Rights

Not specified

Tailored Resume

Cover Letter