The primary purpose of this role is to drive achievement of sales, margin, and profit, and Likely to Recommend (LTR) goals for an assigned district area by providing oversight to a team of In-Home Sales Specialist (IHSS)
Job Summary
The primary purpose of this role is to drive achievement of sales, margin, and profit, and Likely to Recommend (LTR) goals for an assigned district area by providing oversight to a team of In-Home Sales Specialist (IHSS).
The Services Territory Sales Manager (STSM) will be responsible for the recruiting, selection, onboarding, developing, and retaining of IHSSs.
Oversees all service quality issues through regular interaction including site inspections, service provider meetings, and reviewing customer satisfaction metrics to ensure Lowe's quality standards are met.
Matching Summary
The primary purpose of this role is to drive achievement of sales, margin, and profit, and Likely to Recommend (LTR) goals for an assigned district area by providing oversight to a team of In-Home Sales Specialist (IHSS).
Skills & Requirements
Must-have
Drive sales, margin, and profit goals
Oversight of In-Home Sales Specialists
Recruiting and developing sales team
Manage service provider network
Ensure service quality standards
Nice-to-have
Identify and mitigate talent gaps
Role play selling behaviors
Compliance with policies and procedures
Key Requirements
3-5 Years Experience in a related industry
One or more years of experience managing direct or indirect reports