Customer Service Supervisor

Ryder System

Burlington, NJ, United States
Base: 65,000-71,000pyr; bonus/equity: not specifie...
On-site
Customer escalations
Logistics operations oversight
Team performance management
Ryder System is seeking a Customer Service Supervisor for its Burlington, NJ location. The ideal candidate will have experience in a fast-paced warehouse environment, the ability to handle customer escalations, and a commitment to team development

Job Summary

  • Supervise, coordinate and oversee day to day logistics operations, ensuring they meet company standards and customer service specifications.
  • Meet regularly with team members to monitor progress, track performance, coach, counsel, and recognize successes.
  • Responsible for implementation of health & safety and security initiatives, practices and behaviors and adherence to company rules and policies.

Matching Summary

Match Score: 85

Ryder System is seeking a Customer Service Supervisor for its Burlington, NJ location. The ideal candidate will have experience in a fast-paced warehouse environment, the ability to handle customer escalations, and a commitment to team development.

Salary

Base: 65000-71000/yr; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401(K) with match, stock purchase options, employee discounts, paid holidays, PTO, paid maternity leave

Skills & Requirements

Must-have

  • customer escalations
  • logistics operations oversight
  • team performance management
  • health & safety initiatives

Nice-to-have

  • cultivate team spirit
  • diversity and inclusion
  • positive labor relations

Key Requirements

  • 0-1 year direct supervisory/leadership experience
  • 1+ year experience in transportation/warehouse/distribution
  • H.S. diploma/GED required

Work Rights

Not specified

Tailored Resume

Cover Letter