Scheduling Coordinator Lead - James Ambulatory Scheduling
Ohio State University Physicians Inc
Columbus, OH, US
Scheduling across multiple product lines
Customer service in healthcare environment
Use of integrated health information systems
The Scheduling Coordinator Lead functions as an integral member of the health care team to reflect a culture of cooperation, enthusiasm and mutual respect
Job Summary
The Scheduling Coordinator Lead functions as an integral member of the health care team to reflect a culture of cooperation, enthusiasm and mutual respect.
This position ensures access to OSUMC physicians and services and coordinates and supports the functions of integrated access services as well as ensures proper data collection/support for an accurate bill.
The lead is proficient in performing the pre-registration process at the point of scheduling and provides support to physicians and consumers by coordinating their requests and satisfying their needs in one phone call.
Matching Summary
The Scheduling Coordinator Lead functions as an integral member of the health care team to reflect a culture of cooperation, enthusiasm and mutual respect.
Skills & Requirements
Must-have
Scheduling across multiple product lines
Customer service in healthcare environment
Use of integrated health information systems
Coordination of physician and patient requests
Data collection for clinical and financial needs
Nice-to-have
Knowledge of medical terminology and ICD-9 coding
Experience with third party reimbursement
Ability to generate system reports
Collaborative problem resolution
Familiarity with OSUMC entities
Key Requirements
High School Diploma or GED
Minimum 6 months customer service or healthcare experience
Bachelor’s Degree preferred or equivalent healthcare experience
Ability to work in multiple databases
Background check and possible drug screen required