Customer Service Agent

miele.de

Base: $40,000 to $45,000 annually; bonus/equity: n...
Hybrid
Strong customer service mindset
Excellent communication skills
Ability to troubleshoot appliance concerns
The Service Support Agent delivers exceptional customer service to Miele consumers and business partners across multiple channels

Job Summary

  • The Service Support Agent delivers exceptional customer service to Miele consumers and business partners across multiple channels.
  • This role focuses on creating positive customer experiences by actively listening and resolving inquiries.
  • Miele offers comprehensive health benefits, wellness discounts, and a generous Employee Purchase Program.

Matching Summary

The Service Support Agent delivers exceptional customer service to Miele consumers and business partners across multiple channels.

Salary

Base: $40,000 to $45,000 annually; Bonus/Equity: Not specified; Benefits: Comprehensive health, dental and vision insurance

Skills & Requirements

Must-have

  • Strong customer service mindset
  • Excellent communication skills
  • Ability to troubleshoot appliance concerns
  • Highly organized and detail-oriented

Nice-to-have

  • Familiarity with consumer appliances
  • Ability to work independently and as part of a team
  • Calm and solution-oriented in challenging situations

Key Requirements

  • High school degree or equivalent education
  • Previous customer service or contact center experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter