Forward Deployment Engineer

NiCE

Remote
Remote
Full-stack software engineering
Ai agent architecture and development
Api and enterprise system integration
NiCE is seeking a highly technical AI Forward Deployed Engineer responsible for designing and deploying AI-driven customer engagement solutions. The role requires strong expertise in full-stack development, AI agent architectures, and customer interaction, with a focus on creating scalable automation solutions

Job Summary

  • The role involves designing, building, and deploying AI-driven customer engagement solutions using the NiCE digital and AI portfolio.
  • Engineers will own the full lifecycle of AI agents from initial design through deployment and ongoing optimization to ensure reliability.
  • This position requires deep technical expertise in full-stack development combined with the ability to collaborate directly with customers and business leaders.

Matching Summary

Match Score: 85

NiCE is seeking a highly technical AI Forward Deployed Engineer responsible for designing and deploying AI-driven customer engagement solutions. The role requires strong expertise in full-stack development, AI agent architectures, and customer interaction, with a focus on creating scalable automation solutions.

Skills & Requirements

Must-have

  • Full-stack software engineering
  • AI agent architecture and development
  • API and enterprise system integration
  • Conversational AI and knowledge management
  • Customer solution engineering

Nice-to-have

  • Iterative testing and model tuning
  • Trusted technical advisor skills
  • Product innovation collaboration
  • Reusable component framework creation

Key Requirements

  • Deep technical expertise in full-stack development
  • Experience with AI agent architectures
  • Proficiency in API integrations and orchestration

Work Rights

Not specified

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