It Communications Support Technician

Hinds County Tax Assessors Off

Hinds County, MS, US
Base: $50,133; bonus/equity: not specified; benefi...
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Troubleshoot hardware software and network issues
Install and maintain desktops laptops mobile devices
Transition legacy analog centrex to ip-pbx voip
** Hinds County is seeking an IT Communications Support Technician to provide technical support for various departments, focusing on telecommunications and workstation technologies. The role involves troubleshooting, maintaining, and installing hardware and software systems, ensuring efficient county operations. **

Job Summary

  • The role supports county operations by ensuring the reliability of technology systems across public safety, finance, and administration departments.
  • Candidates must assist in transitioning the current legacy analog Centrex system to an IP-PBX through VoIP while maintaining hybrid telephone systems.
  • The position requires the ability to respond to calls 24 hours a day, 7 days a week, including working one hour later weekly for night audit backups.

Matching Summary

Match Score: 75

** Hinds County is seeking an IT Communications Support Technician to provide technical support for various departments, focusing on telecommunications and workstation technologies. The role involves troubleshooting, maintaining, and installing hardware and software systems, ensuring efficient county operations. **

Salary

Base: $50,133; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Troubleshoot hardware software and network issues
  • Install and maintain desktops laptops mobile devices
  • Transition legacy analog Centrex to IP-PBX VoIP
  • Terminate splicing Cat 5e Cat 6 coaxial fiber optic cabling
  • Provide on-site and on-call technical support

Nice-to-have

  • Experience with Cisco routers switches and Call Manager
  • Ability to handle complex projects independently
  • Strong work ethic and clear communication skills
  • Willingness to train and certify in multiple systems

Key Requirements

  • Bachelor's degree in IT Network Technology or related field
  • Three years of work experience required
  • CompTIA A+, Network+, or Microsoft Certified Professional desirable

Work Rights

Not specified

Tailored Resume

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