G01 - Product Operations Specialist

FPT ASIA PACIFIC PTE. LTD.

Singapore, Singapore
Not specified
3-6 years experience in product operations
Production support and incident management
Release coordination and deployment processes
FPT ASIA PACIFIC PTE. LTD. is seeking a Product Operations Specialist to enhance the reliability and performance of digital products through collaboration with various teams. The ideal candidate should have 3-6 years of experience in product or technical operations and possess strong analytical and problem-solving skills

Job Summary

  • This role ensures the reliability and performance of digital products by coordinating closely with Product, Engineering, and Operations teams.
  • The specialist is responsible for planning production releases, managing system operations, and resolving incidents while adhering to defined SLAs.
  • Candidates must possess strong analytical skills to investigate root causes and drive preventive measures to enhance system resilience.

Matching Summary

Match Score: 85

FPT ASIA PACIFIC PTE. LTD. is seeking a Product Operations Specialist to enhance the reliability and performance of digital products through collaboration with various teams. The ideal candidate should have 3-6 years of experience in product or technical operations and possess strong analytical and problem-solving skills.

Skills & Requirements

Must-have

  • 3-6 years experience in Product Operations
  • Production support and incident management
  • Release coordination and deployment processes
  • SQL data querying and log analysis
  • Jira Zendesk ServiceNow ticketing tools

Nice-to-have

  • Agile or DevOps environment familiarity
  • Strong stakeholder communication skills
  • Proactive continuous improvement mindset
  • Root cause analysis expertise
  • Cross-functional collaboration abilities

Key Requirements

  • 3–6 years of relevant experience
  • Proficiency in SQL and log analysis
  • Experience with Jira, Zendesk, or ServiceNow

Work Rights

Not specified

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