Supervisor, Food Service - Navy Yard

Guest Services

Washington, DC, United States
53,000.00 usd annual; not specified; not specified...
On-site
Guest satisfaction and complaint resolution
Monitor dining area setup and maintenance
Ensure safe facility environment
Guest Services is seeking a Food Service Supervisor for its Navy Yard location in Washington, DC. The role involves overseeing unit operations, staff management, and ensuring exceptional customer service, with a focus on maintaining quality standards and safety protocols

Job Summary

  • The Food Service Supervisor assists the Manager in all aspects of unit operations and floor management, including food, beverage, equipment, and property to facilitate the fulfillment of financial goals and company initiatives.
  • Ensure complete guest satisfaction at all times and handle guests’ complaints and solve them according to customer service standards.
  • Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit’s equipment, food production and handling, cooking, housekeeping, sanitation, dress, cash control, and employee hygiene.

Matching Summary

Match Score: 85

Guest Services is seeking a Food Service Supervisor for its Navy Yard location in Washington, DC. The role involves overseeing unit operations, staff management, and ensuring exceptional customer service, with a focus on maintaining quality standards and safety protocols.

Salary

53,000.00 USD Annual; Not specified; Not specified

Skills & Requirements

Must-have

  • Guest satisfaction and complaint resolution
  • Monitor dining area setup and maintenance
  • Ensure safe facility environment
  • Food production and handling standards

Nice-to-have

  • Cultivate team environment
  • Exceptional customer service delivery
  • Consistently high staff performance

Key Requirements

  • 2 years of related management experience
  • High School Diploma or GED preferred
  • Bachelor's or Business Degree preferred
  • Food Safety Certified a plus

Work Rights

Not specified

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