Customer Success Manager – Electronic Trading (et)

LSEG

Singapore, Singapore
On-site
Electronic trading solutions
Client engagement and relationship management
Product roadmap alignment
LSEG is seeking a Customer Success Manager for Electronic Trading in Singapore, responsible for maximizing client value from trading platforms. The role involves client engagement, product adoption, and collaboration with various teams to enhance customer experience

Job Summary

  • Partner with trading clients to ensure they maximize value from LSEG’s trading platforms, data, and workflow capabilities.
  • Build relationships with end users, desk heads, market data teams, application owners, and senior decision makers.
  • Gather structured feedback, represent client needs, and collaborate with product teams to shape enhancements.

Matching Summary

Match Score: 85

LSEG is seeking a Customer Success Manager for Electronic Trading in Singapore, responsible for maximizing client value from trading platforms. The role involves client engagement, product adoption, and collaboration with various teams to enhance customer experience.

Skills & Requirements

Must-have

  • Electronic Trading Solutions
  • Client Engagement and Relationship Management
  • Product Roadmap Alignment
  • Cross-Functional Collaboration

Nice-to-have

  • Customer-centric approach
  • Collaborative mindset
  • Continuous improvement

Key Requirements

  • 5+ years client-facing experience in financial markets
  • Strong understanding of multi-asset trading workflows
  • Working knowledge of APIs and trading system infrastructure
  • Proven ability to interpret usage data
  • Excellent communication and presentation skills

Work Rights

Not specified

Tailored Resume

Cover Letter