Lead Veterinary Customer Service Representative

Athomevet

Wakefield, RI, United States
Base: $22-$25ph; bonus/equity: not specified; bene...
On-site
Exceptional client service
Veterinary terminology knowledge
High-volume multitasking
The Lead Veterinary Customer Service Representative position at Athomevet in Wakefield, RI, involves leading a reception team to ensure excellent client service and smooth operational flow in a veterinary setting. The ideal candidate should have significant experience in veterinary reception or customer service, along with leadership skills, and will benefit from competitive compensation and professional development opportunities

Job Summary

  • Lead, support, and mentor the reception team to ensure smooth daily operations.
  • Provide exceptional client service through in‑person interactions, phone calls, emails, and online communication.
  • Competitive pay based on experience, health, dental, and vision benefits, paid time off, and opportunities for professional growth are offered.

Matching Summary

Match Score: 85

The Lead Veterinary Customer Service Representative position at Athomevet in Wakefield, RI, involves leading a reception team to ensure excellent client service and smooth operational flow in a veterinary setting. The ideal candidate should have significant experience in veterinary reception or customer service, along with leadership skills, and will benefit from competitive compensation and professional development opportunities.

Salary

Base: $22-$25/hr; Bonus/Equity: Not specified; Benefits: Health, dental, vision, PTO, holiday pay

Skills & Requirements

Must-have

  • Exceptional client service
  • Veterinary terminology knowledge
  • High-volume multitasking
  • Team leadership and support

Nice-to-have

  • Compassionate and patient demeanor
  • Comfortable with pets and emotional situations

Key Requirements

  • 2+ years veterinary reception or customer service experience
  • Leadership experience strongly preferred
  • Competency with veterinary software systems

Work Rights

Not specified

Tailored Resume

Cover Letter