This role will oversee three critical teams: Consumer Onboarding, Account Setup, and Account Access & Recovery to ensure customers join easily and securely
Job Summary
This role will oversee three critical teams: Consumer Onboarding, Account Setup, and Account Access & Recovery to ensure customers join easily and securely.
You will be responsible for driving measurable outcomes such as conversion rates and eliminating drop-offs across complex regulated flows like KYC and profile creation.
The position offers the opportunity to build and lead a high-performing team of 3-4 PMs while collaborating with engineering, design, analytics, and compliance partners.
Matching Summary
This role will oversee three critical teams: Consumer Onboarding, Account Setup, and Account Access & Recovery to ensure customers join easily and securely.
Skills & Requirements
Must-have
Led onboarding or core conversion experiences
Owned end-to-end metrics like conversion
Strong UX champion with product sense
Experience leading senior product managers
Comfortable working across compliance and legal
Nice-to-have
Data-driven and outcome-oriented mindset
Ability to operate strategically while rolling up sleeves
Self-starting attitude with clear communication
Diverse and inclusive team leadership experience
Key Requirements
Led onboarding or core conversion experiences in fast-growing tech
Regulated or complex flows experience (e.g., fintech, identity)