This position is responsible for ensuring the delivery of outstanding customer service while greeting patient, registering patient and verifying or obtaining complete and accurate patient demographic information
Job Summary
This position is responsible for ensuring the delivery of outstanding customer service while greeting patient, registering patient and verifying or obtaining complete and accurate patient demographic information.
Responsible for assessing and collecting financial liabilities prior to service when applicable; educates patients on billing process for the facility; refers patients for financial counseling if applicable.
Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.
Matching Summary
This position is responsible for ensuring the delivery of outstanding customer service while greeting patient, registering patient and verifying or obtaining complete and accurate patient demographic information.
Skills & Requirements
Must-have
Outstanding customer service
Accurate patient demographic information
Insurance eligibility verification
Collect co-pay/deductible
Proficient with Patient Access Systems
Nice-to-have
Emotionally mature and positive attitude
Excellent problem solving skills
Flexible and able to manage change
Work independently
Bilingual preferred
Key Requirements
High School Diploma or GED
Type 35-45 wpm
Proficient in office equipment
Must be mobile and push patient in wheelchair if necessary
Medical terminology, data entry and computer experience preferred