Telefonischer Kundenbetreuer / Call Center Agent (d/m/w) Im Direktvertrieb

Deutsche Bank / Postbank Direkt GmbH

Dortmund, Germany
Tariff-based fixed salary; performance-dependent b...
Hybrid
First contact for private customers
Customer-oriented sales principles
Regulatory compliance adherence
You serve as the first point of contact for private customers regarding trustworthy support and professional banking services

Job Summary

  • You serve as the first point of contact for private customers regarding trustworthy support and professional banking services.
  • The role involves advising customers on a limited product range while identifying cross-selling opportunities to meet sales targets.
  • Employees benefit from a hybrid work model, flexible hours, and an intensive initial training program on banking topics.

Matching Summary

You serve as the first point of contact for private customers regarding trustworthy support and professional banking services.

Salary

Tariff-based fixed salary; Performance-dependent bonus; Employee benefits program included

Skills & Requirements

Must-have

  • First contact for private customers
  • Customer-oriented sales principles
  • Regulatory compliance adherence

Nice-to-have

  • Cross-selling potential identification
  • Team collaboration skills
  • Flexible working arrangements

Key Requirements

  • Experience in customer service or career changer with communication talent
  • Proficiency with PC and software applications
  • Resilience and team capability

Work Rights

Not specified

Tailored Resume

Cover Letter