Prudential Corporation Asia Ltd is seeking a Senior Policy Services Officer for its Valuation team, responsible for managing day-to-day operations and ensuring customer requests are fulfilled accurately and promptly. The ideal candidate should have experience in life insurance policy servicing and strong interpersonal, problem-solving, and digital skills
Job Summary
This role leads the administration team within the Maturity and Valuation function to ensure accurate and timely customer requests and payouts.
The successful candidate will act as a liaison with regulators such as the CPF Board and bank partners while resolving escalations independently.
Prudential offers a culture where diversity is celebrated and inclusion assured, supporting career ambitions through opportunities to Connect, Grow, and Succeed.
Matching Summary
Match Score: 85
Prudential Corporation Asia Ltd is seeking a Senior Policy Services Officer for its Valuation team, responsible for managing day-to-day operations and ensuring customer requests are fulfilled accurately and promptly. The ideal candidate should have experience in life insurance policy servicing and strong interpersonal, problem-solving, and digital skills.
Skills & Requirements
Must-have
3-4 years life insurance experience
Knowledge of ILP and term insurance plans
Experience in policy servicing functions
Ability to approve payments within authority limits
Proficiency in Microsoft Office applications
Nice-to-have
Strong interpersonal and communication skills
Digital mindset for process efficiency
Customer-oriented approach
Meticulous and detail-oriented nature
Experience with multiple Policy Services functions
Key Requirements
Diploma or Degree in Business Administration/Management
3-4 years experience in life, ILP and term insurance policy servicing