Desktop Engineer

James Hardie Building Products Inc

Chicago, IL, US
Base: $89,400k-$111,800k; bonus/equity: eligible f...
On-site
End-user computing support
Windows and macos support
Endpoint device management
Provide Level 1–3 support for end-user computing issues related to desktops, laptops, mobile devices, and peripherals

Job Summary

  • Provide Level 1–3 support for end-user computing issues related to desktops, laptops, mobile devices, and peripherals.
  • Assist with deployment, configuration, and maintenance of endpoint devices using enterprise tools such as Intune, JAMF, and others (under guidance).
  • Deliver a high level of customer service while interacting with end users in person, remotely, or via ticketing systems.

Matching Summary

Provide Level 1–3 support for end-user computing issues related to desktops, laptops, mobile devices, and peripherals.

Salary

Base: $89,400K-$111,800K; Bonus/Equity: Eligible for bonus plan; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • End-user computing support
  • Windows and macOS support
  • Endpoint device management
  • Active Directory user accounts

Nice-to-have

  • Customer service oriented
  • Desire to grow in discipline
  • Cross-functional collaboration

Key Requirements

  • Bachelor's degree required
  • CCNA, CompTIA certification
  • Minimum of 3 years of experience
  • Managing endpoints and patching IT Assets

Work Rights

Not specified

Tailored Resume

Cover Letter