The Guest Service Administrator serves as the operational heartbeat of the property, bridging front-of-house excellence with back-office coordination
Job Summary
The Guest Service Administrator serves as the operational heartbeat of the property, bridging front-of-house excellence with back-office coordination.
This role manages comprehensive pre-arrival correspondence to identify guest preferences and ensures meticulous administrative logistics for bespoke Alpine excursions.
The position requires maintaining the Guest History database to capture nuanced details that allow for highly personalized recognition.
Matching Summary
The Guest Service Administrator serves as the operational heartbeat of the property, bridging front-of-house excellence with back-office coordination.
Skills & Requirements
Must-have
1-2 years luxury hospitality experience
Property Management Systems knowledge
Full professional English and Italian proficiency
Nice-to-have
Exceptional organizational skills
Ability to remain poised under pressure
High literacy in Microsoft Excel
Key Requirements
Minimum 1-2 years experience in 5-star luxury environment
Proficiency in Opera or MEWS Property Management Systems
Full professional proficiency in English and Italian languages