Customer Experience Advisor | S1 | Retail Banking | Perth Branch

Santander

Perth, United Kingdom
Base: £25,000; benefits: £500 annual cash allowanc...
Outstanding customer service
Effective communication with customers
Day-to-day transactions and queries
Santander is evolving into a technology-driven organisation, driving a customer-centric transformation

Job Summary

  • Santander is evolving into a technology-driven organisation, driving a customer-centric transformation.
  • You will be a listener and problem solver, assisting with transactions, queries, technology, and fraud protection.
  • Starting salary of £25,000 plus a £500 annual cash allowance, 25 days' holiday, pension contributions, and wellbeing support.

Matching Summary

Santander is evolving into a technology-driven organisation, driving a customer-centric transformation.

Salary

Base: £25,000; Benefits: £500 annual cash allowance, holiday, pension, healthcare, protection, share plans, product discounts

Skills & Requirements

Must-have

  • outstanding customer service
  • effective communication with customers
  • day-to-day transactions and queries
  • customer fraud and scam protection
  • acting as first point of contact

Nice-to-have

  • desire to go above-and-beyond
  • flexible can-do approach
  • openness to broad range of activities
  • ability to grow and adapt

Key Requirements

  • Proven ability to deliver outstanding customer service
  • Ability to communicate effectively
  • Right to work in the UK

Work Rights

Right to work in the UK

Tailored Resume

Cover Letter