Customer Enterprise Customer Support Advisor (kingston- Fulltime) 2025
Concentrix
Kingston, Jamaica
Competitive salary; opportunity for monthly perfor...
Inbound calls
Customer service support
Problem resolution
The Customer Service Agent position interfaces with customers via inbound calls, providing customer service support and resolution of routine problems regarding client's product or services
Job Summary
The Customer Service Agent position interfaces with customers via inbound calls, providing customer service support and resolution of routine problems regarding client's product or services.
Concentrix offers endless career opportunities, clear paths for career development, a competitive salary, inclusive perks and benefits, and opportunity for monthly performance incentives.
The company culture emphasizes doing right by people, spreading positivity through compassionate customer interactions, and genuine problem-solving with a human touch.
Matching Summary
The Customer Service Agent position interfaces with customers via inbound calls, providing customer service support and resolution of routine problems regarding client's product or services.
Salary
Competitive salary; Opportunity for monthly performance incentives; Inclusive perks and benefits
Skills & Requirements
Must-have
inbound calls
customer service support
problem resolution
attention to detail
excellent communication
strong computer navigation skills
Nice-to-have
passion for doing good
compassionate customer interactions
genuine problem solving
human touch
diverse group of like-minded people
recognized and rewarded
Key Requirements
At least 3 CXC subjects to include English Language and Mathematics
Ability to work any 8 hours shift within 24 hours and on weekends