Operations Lead - Cincinnati, Oh

Veterinary Emergency Group

Cincinnati, Ohio, United States
Competitive compensation; 401k match included; equ...
On-site
1-2+ years of supervisory experience
Ability to lift up to 40 kg with assistance
Willingness to work nights weekends holidays
The Operations Lead will drive the customer-focused experience and triage while ensuring every part of the hospital runs smoothly

Job Summary

  • The Operations Lead will drive the customer-focused experience and triage while ensuring every part of the hospital runs smoothly.
  • VEG offers comprehensive benefits including competitive compensation, unlimited ER CE, travel stipends, and clinical student loan repayment.
  • This role requires maintaining inventory controls, training new hires, and ensuring the front desk is covered at all times.

Matching Summary

The Operations Lead will drive the customer-focused experience and triage while ensuring every part of the hospital runs smoothly.

Salary

Competitive compensation; 401K match included; Equity eligibility after one year

Skills & Requirements

Must-have

  • 1-2+ years of supervisory experience
  • Ability to lift up to 40 kg with assistance
  • Willingness to work nights weekends holidays
  • Experience handling phone inquiries and wait times
  • Knowledge of Infinity or ImproMed software

Nice-to-have

  • Prior experience with animals in veterinary environment
  • Empathetic people-centric approach
  • Strong sense of ownership over work outcomes
  • Curious nature seeking continuous learning opportunities
  • Ability to thrive in noisy environments with odors

Key Requirements

  • 1-2+ years supervisory experience required
  • Must be willing to rotate nights weekends and holidays
  • Physical ability to stand prolonged hours and lift heavy loads

Work Rights

Not specified

Tailored Resume

Cover Letter