Rtw Case Manager

EML

Sydney, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Extensive customer service experience
Proactive claim management skills
Stakeholder liaison capabilities
The role involves helping injured workers navigate their recovery journey with confidence through a diverse team in Sydney

Job Summary

  • The role involves helping injured workers navigate their recovery journey with confidence through a diverse team in Sydney.
  • Responsibilities include determining claim liability, managing treatment plans, and implementing recovery outcomes for hospitality industry portfolios.
  • The company offers a flexible work environment with up to 3 days of remote work per week after the third month.

Matching Summary

The role involves helping injured workers navigate their recovery journey with confidence through a diverse team in Sydney.

Salary

Not specified; Generous discounts from over 350 retailers; Up to 16 weeks paid parental leave plus super

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Proactive claim management skills
  • Stakeholder liaison capabilities

Nice-to-have

  • Allied health or rehabilitation background
  • Empathetic and supportive approach
  • Strategic thinking and creativity

Key Requirements

  • Experience in allied health, rehabilitation, or disability support (advantageous)
  • Strong communication and active listening skills
  • Resilience when supporting injured workers

Work Rights

Not specified

Tailored Resume

Cover Letter