Job Summary

• Partner with enterprise and strategic clients to provide exceptional service and success for onboarding, training, ongoing support, and renewal and/or expansions.
• Be the primary account manager to Paradox clients around the globe, helping them achieve their strategic business goals with our AI-powered solutions.
• The company culture is rooted in integrity, empathy, and shared enthusiasm, fostering a collaborative environment where employees are supported and encouraged to take risks.

Matching Summary

Salary

Primary Location Base Pay Range: $99,800 USD - $149,600 USD; Additional US Location(s) Base Pay Range: $90,300 USD - $160,400 USD; Bonus/Equity: Role may be eligible for Workday Bonus Plan or role-specific commission/bonus, as well as annual refresh stock grants.

Skills & Requirements

Key Requirements

• 7+ years customer success or account management
• 5+ years customer success or account management
• 7+ years enterprise SaaS implementation
• 5+ years enterprise SaaS implementation
• Technical understanding of complex software ecosystems
• Experience educating clients on products
• Comfortable working with global, cross-functional teams
• Travel up to 30%

Work Rights