Homeowner Support Specialist (on-site)

Coast One Mortgage LLC

Tempe, AZ, United States
Loss mitigation workout assistance
Analyze financial statements
Review title searches
Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications

Job Summary

  • Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.
  • The Loss Mitigation Specialist role is responsible for establishing contact, communicating, and negotiating with borrowers, investors, and real estate agents, via verbal and written means, to resolve at-risk mortgages.
  • Newrez offers comprehensive benefits including medical, dental, vision insurance, 401(k) with employer match, paid parental leave, and tuition reimbursement.

Matching Summary

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

Skills & Requirements

Must-have

  • Loss mitigation workout assistance
  • Analyze financial statements
  • Review title searches
  • Handle escalated files
  • Mortgage loan processing experience

Nice-to-have

  • Innovative solutions
  • Teamwork and divisional cooperation
  • Corporate Social Responsibility program
  • Financial responsibility and character

Key Requirements

  • 2-4 years' experience in mortgage loan processing, Loss Mitigation, Collections, or related mortgage servicing experience
  • High school diploma or equivalent, required
  • Ability to obtain and maintain ongoing Mortgage Loan Originator License
  • Proficient in Microsoft Word and Excel

Work Rights

Not specified

Tailored Resume

Cover Letter