Senior Consultant - Servicenow Hr Specialist

AstraZeneca

Chennai, India
Hybrid (minimum of three days per week in the office, with flexibility)
Servicenow hr service catalog design
Reusable servicenow components
Servicenow hr case management configuration
AstraZeneca is seeking a Senior Consultant - ServiceNow HR Specialist to design and implement HR experiences on the ServiceNow platform. The role emphasizes creating efficient HR processes that enhance employee satisfaction and operational effectiveness

Job Summary

  • Shape the HR Service Catalog, Journeys and Lifecycle Events that power our people operations, enabling our scientists, clinicians and teams to focus their time on delivering life-changing medicines.
  • You will join a high-energy technology group that partners across the enterprise to deliver reliable, data-driven HR services.
  • This is your opportunity to own outcomes end-to-end—from requirements and configuration through testing, analytics and continuous improvement.

Matching Summary

Match Score: 85

AstraZeneca is seeking a Senior Consultant - ServiceNow HR Specialist to design and implement HR experiences on the ServiceNow platform. The role emphasizes creating efficient HR processes that enhance employee satisfaction and operational effectiveness.

Skills & Requirements

Must-have

  • ServiceNow HR Service Catalog design
  • Reusable ServiceNow components
  • ServiceNow HR Case Management configuration
  • Lifecycle Events orchestration
  • Agile Scrum/Kanban methodologies
  • Power BI/ServiceNow dashboarding

Nice-to-have

  • ServiceNow HRSD certification
  • IntegrationHub expertise
  • Global HR operating models
  • Experience in regulated environments
  • Advanced Power BI skills

Key Requirements

  • Proven capability designing ServiceNow HR Service Catalog forms
  • Hands-on experience creating reusable components
  • Practical governance experience maintaining form logic
  • Strong test leadership defining SIT/UAT plans
  • ServiceNow HR Case Management configuration expertise
  • End-to-end documentation and maintenance of Lifecycle Events
  • Experience supporting regression testing during platform upgrades
  • Run support for BAU HRSD tickets
  • Dashboard design and maintenance in Power BI/ServiceNow
  • Ability to provide data-driven recommendations
  • Knowledge of audit readiness, GDPR and regional regulations
  • Proficiency applying Scrum/Kanban
  • Backlog management in Jira
  • Use of delivery metrics to forecast demand
  • Business analysis skills to elicit and validate requirements
  • Experience partnering across HR, TA, IT, Facilities, Security, Payroll and governance

Work Rights

Not specified

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