Service Management Coordinator

Accenture

Hyderabad, India
Servicenow tools administration
Incident management
Problem management
Support implementation and maintenance of IT service management processes, ensuring alignment with service management best practices

Job Summary

  • Support implementation and maintenance of IT service management processes, ensuring alignment with service management best practices.
  • Enhance service delivery through reporting and insightful analysis.
  • Expected to perform independently and become an SME.

Matching Summary

Support implementation and maintenance of IT service management processes, ensuring alignment with service management best practices.

Skills & Requirements

Must-have

  • Servicenow Tools Administration
  • incident management
  • problem management
  • change management
  • IT service management processes

Nice-to-have

  • proactive approach
  • collaboration with teams
  • continuous improvement

Key Requirements

  • Minimum 2 years of experience
  • 15 years full time education
  • Proficiency in Servicenow Tools Administration

Work Rights

Not specified

Tailored Resume

Cover Letter