Patient Service Representative I Ambulatory

Asheweb

WFBMC Main, North Carolina, US
Pyy range $20.80 - $31.20; bonus/equity: not speci...
Patient demographic and insurance information
Verify insurance benefits
Collect patient out of pocket liability
Greets patients arriving for their appointments and monitors patient flow to ensure efficient and courteous care

Job Summary

  • Greets patients arriving for their appointments and monitors patient flow to ensure efficient and courteous care.
  • Verifies insurance benefits, calculates and collects patient out-of-pocket financial liability, and requests past due balances.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, generous retirement offerings, and programs that invest in career development.

Matching Summary

Greets patients arriving for their appointments and monitors patient flow to ensure efficient and courteous care.

Salary

Pay Range $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Benefits Eligible

Skills & Requirements

Must-have

  • patient demographic and insurance information
  • verify insurance benefits
  • collect patient out of pocket liability
  • communicate issues to management
  • work collaboratively with others
  • handle sensitive and confidential information

Nice-to-have

  • problem solve in high stress area
  • pleasant professional demeanor
  • proactively communicates opportunities

Key Requirements

  • High school diploma or GED required
  • Patient access experience preferred
  • Insurance verification experience preferred
  • Billing experience preferred
  • Certified medical assistant experience preferred
  • Ability to articulate Medicare, HIPAA, EMTALA rules
  • Experience with Microsoft Outlook, Word, Excel and ADT software

Work Rights

Not specified

Tailored Resume

Cover Letter