Sr. Specialized Customer Success Manager, Talent Ai

Workday

Atlanta, Georgia, USA
Base: $113,800 usd - $170,800 usd; bonus/equity: r...
Hybrid (at least 50% of time in-office or with customers/partners quarterly)
Ai value realization
Talent acquisition transformation
Customer success framework
Workday is seeking a Sr. Specialized Customer Success Manager for Talent AI, a customer-facing role focused on maximizing the adoption and value of AI in Talent Acquisition. The ideal candidate will have extensive experience in customer success, AI/ML products, and talent acquisition, with a strong emphasis on strategic partnerships and data-driven insights

Job Summary

  • As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most.
  • The Specialized Customer Success Manager for Talent AI is a customer-facing role at the intersection of AI value realization, Talent Acquisition transformation, and strategic Customer Success.
  • In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.

Matching Summary

Match Score: 85

Workday is seeking a Sr. Specialized Customer Success Manager for Talent AI, a customer-facing role focused on maximizing the adoption and value of AI in Talent Acquisition. The ideal candidate will have extensive experience in customer success, AI/ML products, and talent acquisition, with a strong emphasis on strategic partnerships and data-driven insights.

Salary

Base: $113,800 USD - $170,800 USD; Bonus/Equity: Role may be eligible for bonus/commission and stock grants; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • AI value realization
  • Talent Acquisition transformation
  • Customer Success framework
  • strategic customer engagements
  • AI subject matter expert

Nice-to-have

  • sun-drenched optimism
  • courageous collaborators
  • genuine care
  • flexible schedule
  • organizational change management

Key Requirements

  • 5+ years customer-facing services experience
  • 2+ years AI/ML or data-driven products experience
  • 2+ years Talent Acquisition or HR experience
  • Bachelor’s degree or equivalent work experience
  • Ability to travel up to 15%

Work Rights

Not specified

Tailored Resume

Cover Letter