Base: $63,496 - $79,369; bonus/equity: not specifi...
Bachelor's degree in business or engineering
2+ years technical customer service experience
Valid driver's license required
The role serves as the primary point of contact for large and medium-sized commercial customers to ensure high levels of satisfaction with electric service delivery
Job Summary
The role serves as the primary point of contact for large and medium-sized commercial customers to ensure high levels of satisfaction with electric service delivery.
Employees will be responsible for managing a portfolio of 300-600 accounts while providing consultation on energy solutions to lower costs and improve efficiency.
The position offers a competitive salary range of $63,496 to $79,369 along with a comprehensive benefits package supporting employee well-being.
Matching Summary
The role serves as the primary point of contact for large and medium-sized commercial customers to ensure high levels of satisfaction with electric service delivery.
Salary
Base: $63,496 - $79,369; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package included
Skills & Requirements
Must-have
Bachelor's degree in Business or Engineering
2+ years technical customer service experience
Valid driver's license required
Microsoft Office proficiency required
24/7 availability for customer support
Nice-to-have
Certified Energy Manager (CEM) certification
Strong problem-solving skills
Proactive relationship building mindset
Interest in energy efficiency programs
Experience with regulatory compliance
Key Requirements
Bachelor's degree in Business, Finance, Marketing, Engineering, or Industrial Technology
Associate Degree with 4 years technical customer service experience
High school diploma with 6 years technical customer service experience
Valid Driver's License
Certification as a Certified Energy Manager (preferred)