Retail Support Agent

AIAPL ACQUIRE INTELLIGENCE AUSTRALIA

Pasig City, Philippines
Troubleshooting technical issues
Facilitating repair bookings
Processing spare parts requests
The Retailer Support Team is dedicated to delivering exceptional post-purchase support to both Retailers and customers through the Retailer channel

Job Summary

  • The Retailer Support Team is dedicated to delivering exceptional post-purchase support to both Retailers and customers through the Retailer channel.
  • Their responsibilities encompass a wide range of services to ensure a smooth and satisfactory customer experience, including troubleshooting, repair bookings, spare parts requests, customer communication, and guidance.
  • Join the A-Team and experience the A-Life!

Matching Summary

The Retailer Support Team is dedicated to delivering exceptional post-purchase support to both Retailers and customers through the Retailer channel.

Skills & Requirements

Must-have

  • Troubleshooting technical issues
  • Facilitating repair bookings
  • Processing spare parts requests
  • Customer communication
  • Providing guidance to retailers

Nice-to-have

  • Innovation and teamwork
  • Exceptional post-purchase support
  • Strengthening retailer relationships
  • Enhancing customer experience

Key Requirements

  • Not specified

Work Rights

Not specified

Tailored Resume

Cover Letter