Guest Service Supervisor - Concessions - Raymond James Stadium

Long Beach Convention & Entertainment Center

Tampa, Florida, United States
Onsite
2+ years supervisory experience in f&b
Proficient in clover sport pos systems
Knowledge of alcohol compliance and food safety laws
The Guest Service Supervisor position at Raymond James Stadium, managed by Legends & ASM Global, focuses on enhancing the guest experience during events through effective staff management and service excellence. The role requires a strong background in food and beverage operations, supervisory experience, and exceptional communication skills

Job Summary

  • Legends & ASM Global have joined forces to redefine excellence in sports, entertainment, and live events by combining unmatched expertise with a global reach.
  • The Guest Service Supervisor leads event-day staff check-ins, resolves guest concerns, and ensures policy compliance while managing Point-of-Sale operations.
  • This role requires the ability to stand and walk for up to 12 hours during shifts in outdoor venues subject to heat, humidity, and extreme temperatures.

Matching Summary

Match Score: 85

The Guest Service Supervisor position at Raymond James Stadium, managed by Legends & ASM Global, focuses on enhancing the guest experience during events through effective staff management and service excellence. The role requires a strong background in food and beverage operations, supervisory experience, and exceptional communication skills.

Skills & Requirements

Must-have

  • 2+ years supervisory experience in F&B
  • Proficient in Clover Sport POS systems
  • Knowledge of alcohol compliance and food safety laws
  • Ability to stand and walk for up to 12 hours
  • Experience training staff on uniform guidelines

Nice-to-have

  • Strong communication and problem-solving skills
  • Commitment to inclusive and innovative environment
  • Skilled in managing guest conflicts effectively
  • Familiarity with stadium operations and layout
  • Ability to work in extreme temperature conditions

Key Requirements

  • 2+ years supervisory experience in food & beverage or concessions
  • Proficiency in POS systems and customer service background
  • Ability to train and support a team in a fast-paced environment

Work Rights

Not specified

Tailored Resume

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